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Support

Need help with Ezrelo? We're here for you.

Contact Us

Email us at support@ezrelo.ai. We respond within 24 hours.

How do I get started?

Download Ezrelo, create an account or sign in with Google or Apple, then enter your move details. The app will automatically generate your move schedule and task list.

What is Bernie?

Bernie is your AI relocation assistant. Ask Bernie anything about your move — packing tips, utility setup, neighborhood info, and more.

How do I track my boxes?

Go to Box Tracker, tap + to create a new box, add a label and room, then log contents. Generate a full packing manifest PDF with one tap.

How do I cancel my premium subscription?

Subscriptions are managed through the App Store or Google Play. Go to your device's subscription settings to cancel.

How do I delete my account?

Email support@ezrelo.ai with the subject "Delete My Account."