Your privacy is our mission priority. We take the protection of your personal and relocation information extremely seriously.
We collect information you provide directly to us, including account details, move origin and destination, box and packing lists, vendor preferences, and service selections. We also capture automatic usage data to optimize the platform experience.
Your information is used strictly to sequence your move plan, match you with relevant vendors, generate your PDF exports, power your AI moving agent, and improve our platform. We do not use your data for advertising.
Ezrelo does not sell your data to data brokers or advertisers. If you choose to contact a vendor through our platform, we may share basic move details necessary for them to provide a quote. Payment processing is handled securely by Stripe.
We implement industry-standard security protocols to protect your information, including encrypted databases via Supabase and secure payment processing via Stripe. All data is transmitted over HTTPS.
Ezrelo uses artificial intelligence to generate move plans, vendor recommendations, and relocation insights. Your move data may be processed by our AI systems to provide these features. We do not use your data to train third-party AI models.
You have the right to request access to, correction of, or deletion of your account and associated data at any time. Contact us at support@ezrelo.ai to exercise these rights.
For privacy-related questions, contact us at support@ezrelo.ai.